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Customer Service

If you have any queries for our products, please use the below contact information or our request & feedback form.

North America and Europe

Address
6801 N. Capital of Texas Hwy, Bldg 1 Austin, TX 78731
Phone
(512) 225-6359
Webpage
us.ncsoft.com/en/support/

Japan

Address
Ebisu Business Tower 16F,1-19-19 Ebisu ,Shibuya-ku,Tokyo 150-0013,
Phone
+81-3-5793-2500
Webpage
support.plaync.jp/

Taiwan

Address
6F No,738 Chung-cheng Road, Chung-ho City, Taipei 235, Taiwan
Phone
+886-2-8024-3300
Webpage
www.plaync.com.tw/serviceCenter/default.asp

Thailand

Address
14Fl, 18 True Tower, Ratchadapiek Road, Huai Khwang, Bangkok 103 Thailand
Phone
+66-2-699-1474
Webpage
www.nctrue.com/contact/contact.asp